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Wholesale Terms & Conditions

Effective 9.1.2017

Wholesale Policies

All wholesale purchases are final. Cancellations are only offered in the event that your item has not yet shipped. If your product has not yet shipped, it can be cancelled at no charge. Black Dog LED will honor the “90 Day Return Policy” (see “90 Day Return Policy” below for details) for all end consumers on new LED grow light purchases. To be eligible for the 90 Day Return Policy, proof of the original purchase date must be provided prior to obtaining a Return Merchandise Authorization (RMA); in addition, all requirements of the Black Dog LED 90 Day Return Policy must be met. The retailer is responsible for refunding the purchase price of the product to the customer and returning the product to Black Dog LED following the guidelines outlined in the 90 Day Return Policy. Black Dog LED will then either (1) provide the refund less the 10% restocking fee as outlined in the 90 day return policy, or (2) as a wholesaler you may opt to receive a new replacement light in which case Black Dog LED will waive the restocking fee.


Black Dog LED products are warranted against manufacturer defects to the original owner from the date of original purchase for the expected lifetime of the light. In the event of defective materials and/or workmanship, Black Dog LED, LLC, will repair or replace, at its option, the defective product within 45 days from receipt of the defective product for the first three years after purchase. After three years and up to 5 years from the original date of purchase, the customer will be responsible for labor associated with repairs and Black Dog LED will be responsible for the cost of parts. After 5 years Black Dog LED will offer repair services or parts as long as parts are available; the cost of repairs and parts after 5 years are the sole responsibility of the customer. Shipping of the defective product to Black Dog LED is the sole responsibility of the customer. Return shipping of the repaired light is covered by Black Dog LED up to $50 per incident for the first three years after purchase. In the first three years after purchase, if return shipping will exceed $50, the customer will be notified and are responsible for paying any amount of shipping over $50 prior to the product being shipped back to the customer. After three years, the customer is responsible for paying for return shipping prior to the product being shipped back to the customer. The Warranty does not apply to damage resulting from, but not limited to, improper care, housings that have been opened, misuse, exposure to caustic or corrosive chemicals including but not limited to fumes caused by burning sulfur, or normal wear and tear, which includes but is not limited to 5% or less of LEDs not lighting, improper installation, and/or failure to provide reasonable and necessary maintenance, improperly packaging and shipping the light back to Black Dog LED, etc. Owners will be notified when repairs are completed, if the light is not claimed within 45 days of being notified the light will become the property of Black Dog LED.


If a customer is unsatisfied with a Black Dog LED light, you can return it for a refund within 90 days from the original purchase date. A Return Merchandise Authorization (RMA) must be requested and the product shipped within 90 days of the original date of sale to the customer from the wholesaler. Returns are limited to one (1) light per customer. All items must be returned in "as new" condition in the original packaging and include all accessories. Lights that have been broken, damaged, altered, or had the housing opened are not returnable. “Damaged” includes but is not limited to water damage and damage resulting from being dropped and/or incorrect electrical connection. Returns will be charged a 10% restocking fee, based on the original wholesale price. Original shipping charges are non-refundable. We recommend using a carrier that has tracking capabilities when sending returns. The customer assumes responsibility for return shipping fees, insuring the return shipment, and filing any necessary claims for damaged or lost returns.

Wholesale Pricing Discount Tiers

The wholesale pricing tiers representing 10-20% off the wholesale price are available to all wholesale accounts. The tiers are based on a cumulative rolling 12 month sales total. This will allow wholesale customers to build their cumulative sales up over 12 months and receive additional discounts on wholesale pricing. Once a tier has been achieved all purchases will be at the new tier unless the 12 month rolling total drops down to a lower tier. A year-to-date total can be obtained from Black Dog LED at any time by contacting your rep. The wholesale pricing and policies, including tiers and all other aspects, are subject to change or discontinuation by Black Dog LED at any time.

MAP (Minimum Advertised Price)

Wholesale customers may not advertise, online or in print, any price that is discounted by more than 10% below the MSRP as designated on the Wholesale Pricing list provided by Black Dog LED. If a wholesaler customer is found to be doing this, they will no longer be an authorized dealer and will not receive wholesale pricing or be eligible to return any purchases including exercising the 90 day return policy, at the discretion of Black Dog LED.